Customer Care Service

Customer Service TrainingEach and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.The Customer Service Skills training will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.training Objectives:
  • State what customer service means in relation to all your customers, both internal and external
  • Recognize how your attitude affects customer service
  • Identify your customers’ needs
  • Use outstanding customer service to generate return business
  • Build good will through in-person customer service
  • Provide outstanding customer service over the phone
  • Connect with customers through online tools
  • Deal with difficult customers
Hamz Campus ·August 26, 2021

About Instructor

Hamz Campus

Hamz Campus managed by Hamz Link Limited, is Canadian based company. With Hamz Campus, we believe that what you know determines who you are you. We have a library of high end trainings, courses and workshops that will aim to empower, mentor, motivate and create a fruitful generation despite of their background, age and educational level. We highly encourage you to register and explore our golden library that is full of knowledge.From The Heart Of Canada, To The Rest Of The World, We Said Global, No Limit!Every One Of Us Need A New Skill To Survive

137 Courses

+12 enrolled
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Course Includes

  • 1 Lesson
  • Course Certificate